What is it?

Say goodbye to "Restricted" and "Anonymous” calls. With ITP Call Rejection, you can prevent private callers from reaching you 2 ways: 

Instructions

1. You can log into your account and toggle on/off Anonymous Call Rejection, found on the top of your control panel.

   or

2. You can dial *77 from your phone to activate Anonymous Call Rejection and dial *87 to deactivate Anonymous Call Rejection.

	To Activate	To Deactivate
Block Private Calls	*77	*87

What is it?

Wherever you go, so do your calls. With ITP you get 3 levels of forwarding included with all plans.

Instructions

To manage Forwarding, login into your account or by dialing the following codes from your ITP phone:

	To Activate	To Deactivate
Call Forward All	*72 + phone number + #	*73
Call Forward on Busy	*90 + phone number + #	*91
Call Forward No Answer	*92 + phone number + #	*93

What is it?

When privacy is in order, you have the option of blocking your caller ID when making phone calls.

Instructions

To manage Caller ID Block for all calls:

1. You can log into your account and toggle on/off Caller ID Block, found on the top of your control panel.

or

2. Dial *67 from your phone to activate Caller ID Block for all calls and dial *68 to deactivate Caller ID Block for all calls.

To manage Caller ID block for a single call:

• If your Caller ID Block is not active for all calls and you would like to activate Caller ID Block for one call, dial *67 plus the phone number. (ex. *6712125551212)

• If your Caller ID Block is active for all calls and you would like to deactivate Caller ID Block for just one call, dial *82 plus the phone number.

	To Activate	To Deactivate
Caller ID Block Next Call	*67 + phone number	*82
Caller ID Block Next Call	*81 + phone number	*82
Caller ID Block All Calls	*67	*68

What is it?

Get them back on the line — fast! If you miss a call you can get the phone number of the caller easily.

Instructions

Simple dial *69 from your ITP phone.

What is it?

Call Waiting allows you to accept an incoming phone call while you are already on the phone.

To activate Call Waiting, log into your account and toggle on/off Call Waiting, found on the top of your control panel. 

Here’s how it works:

1. While you are on the phone, you will hear a beep indicating an incoming call.

2. To answer the incoming call, press the telephone switch-hook or flash button to answer the incoming call.

3. To return to your first caller, press the switch-hook or flash button again. 

What is it?

Know who's on the line - in an instant, at a glance. Incoming phone numbers will be displayed before you answer.

Instructions

Caller ID will automatically display on your call information display on your phone or external call ID box.

What is it?

Prefer not to be bothered? With ITP you can set your phone to “Do Not Disturb”.

Instructions

You can manage Do Not Disturb in 2 ways:
1. Log into your account and select Enable Do Not Disturb found in your control panel.
or
2. You can dial *78 from your phone to activate Do Not Disturb and dial *79 to deactivate Do Not Disturb.

Don’t want to block all your calls?
With ITP you can selectively block or unblock certain phone numbers, using our white and black lists.

White List
To manage your White List, log into your account and select White List under Do Not Disturb found in your control panel. Enter which numbers you would like to receive. All other numbers will be blocked.

Black List
To manage your Black List, log into your account and select Black List under Do Not Disturb found in your control panel. Enter which numbers you would like to block. All other numbers will be allowed through.

Note: All blocked calls can be set to either play a message “The number you have dialed is currently unavailable” or you can forward the blocked calls to voicemail.

	To Activate	To Deactivate
Do Not Disturb	*78	*79

What is it?

Cut an 11 or more digit phone number down to size! Up to 100 assignable speed dial numbers.

Instructions

To manage Speed Dial, login into your account.

What is it?

FREE to all customers! All of ITP's calling plans come with a free voicemail box.

Instructions

To manage Voicemail, login into your account to view your messages online or change your settings.

What is it?

Connect two parties onto the same call so that all three of you can talk at the same time.

Instructions

• Establish a call with the first party
• Press the telephone switch-hook or flash button to get a second dial tone
• Dial the telephone number of the second party
• Once the second party is connected, press the telephone switch-hook or flash button to conference all parties together

What is it?

Your direct line to phone numbers, restaurants, plumbers and so much more.

Instructions

Simply dial 411 from your ITP phone. (Please note: additional charges may apply when using this feature)

What is it?

ITP is E911 compliant and offers emergency calling services to most its customers.

Instructions

To manage E911, login into your account to register the address that you will use the phone from. In an emergency simply dial 911.

What is it?

Whether you want a domestic U.S. or International number, the choice is yours!

Instructions

During sign-up for your calling plan you will be prompted to pick the area code or country you would like your phone number to be in.

What is it?

Switching your phone service to us? Keep your existing number and port it to us.

Instructions

Simply send us a completed LOA form (found in the help section) and your most recent phone bill and we take care of the rest.

What is it?

Manage your call features online or by phone, quickly and easily. ITP allows it customers to login to our advanced control panel and view and change all your phone's settings with just a click.

Instructions

Simply login into your account.

What is it?

The instant you hang up the phone, all the details of that call are available online for you to review.

Instructions

Simply login into your account to view your online call records.

What is it?

Place phone numbers you don't want to call you on your Black List. An advanced feature of Do-Not-Disturb that blocks only numbers on your Black List, while letting all others reach you.

Instructions

Simply login into your account.

What is it?

Place phone numbers you want to call you on your White List. An advanced feature of Do-Not-Disturb that allows only numbers on your White List to get through, while blocking all other calls.

Instructions

Simply login into your account to view your online call records.

What is it?

Wherever you may be, your calls will get to you. Simply add the numbers you can be reached, and all of those numbers will ring at once when a call comes in.

Instructions

Simply login into your account.

What is it?

Wherever you may be, your calls will get to you. Simply add the numbers you can be reached at, and each number will be tried when a call comes in.

Instructions

Simply login into your account to view your online call records.

What is it?

Our home office customers can enjoy professional sounding music whenever they put a call on hold.

Instructions

Simply login into your account.

What is it?

Setup distinctive rings for your friends, family or clients so you know who is calling just by the sound of the ring.

Instructions

Simply login into your account to view your online call records.

What is it?

Don't want your calls going to voicemail just because you are on the phone? With Forward On Busy calls will be sent to an alternate phone number of your choosing.

Instructions

Simply login into your account.

What is it?

In the event you lose your power or internet connection, calls can be forwarded to an alternate phone number so you never miss a call.

Instructions

Simply login into your account to view your online call records.

What is it?

No more dialing wrong numbers. With Click 2 Call dial directly from your PC using MS Outlook.

Instructions

Simply login into your account.

What is it?

Talk for free with friends and family who use ITP. Any calls placed to an ITP phone number will not be charged and will not count against your monthly minutes.

Instructions

Simply login into your account to view your online call records.